OUR BUSINESS FIELDS

We are holding bellow business fields in our target markets

Industrial Solutions

We can give you the best solutions for your industrial projects. Offer you the most effective production lines, testing equipments, Raw material management, feasibility study, packing and marketing solutions for target markets. We can offer for plastic, chemical, composite industrial projects.

CUSTOM CHEMICALS

We are supplying different kind of custom chemical and bio-chemical material.

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BIKES

Austrobike is manufacturer and supplier of Mountain, city, road, folding bikes, bike accessories, bike components, Austrobag is designer and supplier of bike bags, Alpshox is supplier of bike suspension forks for mountain and city bikes. ROVER BIKE is developer of Surrey bikes, coffee bikes, tricycle, cargo bikes

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E-BIKES

AUSTROMOTOR is designing and manufacturing e-bike, e-scooter and e-vehicles and accessories . We are offering and designing disabilities equipment such as electric wheelchairs, tricycles , etc

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OUTDOOR -CAMPING

Our main goal is supporting Environment and making a green life . In this way, We are creating new products in Camping and Outdoor activities , even customized prefabricated houses , mini houses , customized caravans etc  .

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Boats & Yachts

We are creating a new generation of boats and yachts with empowering our European engineers. Producing, designing, and supporting our customers for lifetime, which is our main goal in this department.

HISTORY

We are improving our company year by year !!

Order processing

We can process your orders as follow:

Receiving customer inquiry via EMAIL , CHAT APP or TELEPHONE. please send us your inquiry included your contact information

Sending our price list or quotation, included payment, delivery terms, specifications  , etc. our quotations has been designed base on INCOTERMS 2010 , please read more about it in our weblog.

Receiving order details included quantity, exact shipping and billing information and special customer requirements. Please send us all of your requirement in details such as color, special label designing , box , and etc .

Sending a PI (proforma invoice) included bank details, After receiving payment, we will send you payment verification, please check delivery time in our invoices . Some of orders can be tracked as online base on order number or you can call our customer service

Designing and pre-paring all of technical specifications and send them to customer for last verification. We may send a sample to customer or sending 3D model sample , etc  , it depends on customer order

Producing customer order base on last verification invoice, and specifications , etc , production time is depends on order, it may take 7 days to any other days or even partial production.

Checking products in our QC , and modify base on QC department report and take a photo part by part for future record

Packing all of products base on customer requirement and send a verification to customer and our forwarding department for arranging shipment.

Booking in our shipping agent, our customers can use our forwarding agents or we can arrange it with customer agent .

Arranging local transportation and custom clearance in China custom and send shipping documents and requirement documents to our customers.

Customer products will be in shipping lines, or air cargo or express companies from 2 to any days , it can’t be controlled with us, customer can follow their parcels from logistic companies via phone , email or online tracking system. Shipping time can be changed because of weather conditions, etc . We have full insurance for all of parcels , and it can be cleared in whole world , 15 days after receiving products (excluded express packages , please check with our seller for insurance services )

Sending arrival notice to customer through our forwarding agents in destination and customer should prepare required documents for their countries or our custom brokers in worldwide could help you in this issue .

Sending our customers instruction via email or online web links or we will help our customer to install or use their products . We have technical team what we can send them to our customer site for commissioning their products .

Receiving our customer feedbacks and do modification in our company for improving our customer satisfaction, we have a high level CRM system for achieving the highest rate of QC and QM.

We will try our best to solve our products problem, and we hope we can have the highest satisfaction rate of our customers .

We can proud to our CRM system to have more than 91.2% satisfied customers , who they are happy with our products and services . We hope we can have 99% in Future .

OUR GLOBAL CUSTOMERS

We are exporting to worldwide customers , you can see our coverage 

60

North America

Exporting to North America with fully satisfied customers

20

EUROPE

Focusing in EU and UK customers

10

ASIA, South America

We are supporting our OEM customers in South Asia 

10

others

We are selling less than 5% to Local customers and Africa

FROM BLOG

You can read our blog regarding our new production plant, our projects, our websites, our promotions and our new products.

Join to alibaba.com , GOLD supplier

admin | September 16 / 2015

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HOW FIND US

Please call our customer service for receiving our distributor contact information or our sales manager for your region

ASIA HEADQUARTER:

XIAMEN, CHINA

CALL US

+86-592-5918891

EMAIL

SALES [AT] AUSTRONEXT.COM